BOOKING T&C’s


Charcuterie Bar Booking Policy

Thank you for choosing River Bites for your event! To ensure the best experience for you and your guests, the following booking policies apply for charcuterie bar hire.

Minimum Guest Requirement

Charcuterie bar service hire is available for events with a minimum of 20 guests.

This ensures a well-styled, abundant, and enjoyable grazing experience for everyone.

Final pricing is based on the number of guests and selected items.

Single-Serve Range - Booking & Product

Policy

At River Bites, we specialise in beautifully presented, single-serve charcuterie designed for effortless grazing and memorable events. To ensure quality, consistency, and food safety, the following policies apply to all bookings.Minimum Order Requirement.

A minimum of 20 individual items per booking applies.

Welcome to mix and match across our single-serve range.

All River Bites products are hand-curated using fresh, high-quality ingredients. Ingredient selections may vary based on seasonality and availability to maintain premium quality and presentation.

Booking Deposit 

Due to limited availability, all River Bites bookings are secured with a deposit. This ensures your date is exclusively reserved and your experience is curated in advance.

Deposits are applied to your final invoice. Dates are not held without confirmation. 

Please note: Dates are only secured once the deposit has been received. We are unable to hold bookings without confirmation.


Dietary Requirements & Allergen

Guidelines

At River Bites, we understand that dietary needs are important and we are committed to accommodating them wherever possible. Our menu can be tailored to suit a range of requirements, including vegetarian, halal-friendly, and gluten-free options. 

To ensure the best outcome, All dietary requirements must be disclosed at the time of booking.

Requests received after confirmation may not be able to be accommodated.

Allergy & Cross-Contamination Notice

River Bites takes all reasonable precautions to minimise cross-contamination; however, please be aware that Our food is prepared in a kitchen that handles common allergens, including but not limited to nuts, dairy, gluten, and meats.

Nuts may be present during food preparation, even if they are not included in your specific order.

We cannot guarantee an allergen-free environment.

All River Bites products are prepared in accordance with local council food safety requirements and strict hygiene standards. We are committed to maintaining freshness, cleanliness, and safe handling from preparation through to delivery or service.

Cancellations & Changes

We understand plans can change. If you need to amend or cancel your booking, please notify us as soon as possible.

  • Cancellations made with sufficient notice may allow for rescheduling where available
  • Late cancellations may result in forfeiture of the booking deposit
  • Significant changes to guest numbers or event details may affect pricing

All changes are subject to availability.

We’re a council-approved business, fully compliant with food safety regulations. Our Supervisor Food Safety and Hygiene Certificates ensure every cup, cone, boat, and box is prepared safely, so you can enjoy your grazing experience with confidence.

Frequently Asked Questions 

How far in advance should I book Charcuterie Bar?

Minimum two weeks in advance. Ensures availability, travel arrangements, Menu planning, dietary adjustments, and securing staff

How far in advance should I order charcuterie delivery?

We recommend placing your charcuterie delivery order at least 48 hours in advance. Larger corporate catering and event orders may require additional notice

Do you offer charcuterie for corporate events and meetings?

Absolutely. River Bites specializes in corporate charcuterie delivery, executive catering and office meetings

Can I customize the selection on the Charcuterie Bar for dietary restrictions?

Yes, we accommodate all dietary restrictions and preferences to ensure all your guests can enjoy the Charcuterie Bar and catering experience

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